My stock level is incorrect

If the stock value between your source system and Optiply doesn't match, there are a few steps you can take.

Jan Blans avatar
Written by Jan Blans
Updated over a week ago

Optiply attempts to display the physical stock level as accurately as possible However, Optiply does not receive all updates immediately. The frequency of synchronization of stock level depends on the source system used by the customer. Information about synchronizations between Optiply and different source systems can be found here.

Is the difference in stock level, after reading the article about the synchronizations, still inexplicable? Contact us. Give us the following information and we will help you:

  • SKU code;

  • The actual stock level;

  • The last moment changes are made.

You can contact us via chat, phone, or send an e-mail to support@optiply.nl


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