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Picqer Fulfilment - Set up and connection

A step-by-step guide to connecting your Picqer Fulfilment environment to Optiply. Learn what credentials to request from your fulfilment partner and how to configure your data for an accurate first sync.

Written by Ricardo Guerreiro
Updated over a week ago


β€‹πŸ”— Picqer Fulfilment: Setup & Connection Guide

Connecting Optiply to a Picqer Fulfilment environment requires a slightly different approach than a standard Picqer integration. Because you are working with a fulfilment partner, you will need to request specific credentials from them to establish the link.


Phase 1: Gather Credentials from Your Fulfilment Partner

Before you can set up the connection, you must request the following three pieces of information from your fulfilment party:

  1. The API Key

  2. The Picqer Login URL

  3. The Warehouse ID

πŸ’‘ Pro-Tip: How to find the Warehouse ID If your fulfilment partner is unsure where to find this, tell them to navigate to the Warehouses page in their Picqer Fulfilment environment and look at the URL in their browser's address bar. The ID is the number at the very end of the URL (for example, if the URL ends in /warehouses/2820, the Warehouse ID is 2820).


Phase 2: Verify Your Data in Picqer Fulfilment

Just like a standard integration, your data must be accurate before your first sync. Please ensure the following data points are fully up-to-date in the Picqer Fulfilment environment:

  • Prices: Products must have both a purchase price and a sales price.

  • Stock Levels: The current physical stock levels must be strictly accurate.

  • Open Orders: Any purchase orders that still need to be delivered to the fulfilment centre are registered.

  • Lot Sizes: The "Order in multiples of" setting per product is configured correctly.

  • MOQs: The "Minimum order quantity" per product is set correctly.


Phase 3: Connect & Configure in Optiply

Once you have your credentials and the data is clean, you can complete the setup directly within your Optiply account.

  1. Navigate to Integrations: Log in to your Optiply account, go to Settings in the left-hand menu, and select Data management and Integrations.

  2. Add the Source: Click the Add a source button and select Picqer Fulfilment from the list of available integrations.

  3. Enter Your Credentials: Input the API Key, Login URL, and Warehouse ID you received from your fulfilment partner into the connection form, then click Connect.

  4. Assign Suppliers Manually: ⚠️ Important: Picqer Fulfilment does not sync supplier data. You must manually map your products to their respective suppliers within Optiply. (Please refer to our guide on Product-Supplier Data for instructions on how to do this).

  5. Trigger the First Calculation: Fill in your baseline supplier data within Optiply. The system requires this data to start generating your very first purchasing advice.

  6. Configure Email Settings: If you want to send purchase orders via email directly from Optiply to your suppliers, please contact our Customer Support team so we can enable and configure this setting for you.

Once these steps are complete, your link is active, and you can start optimising your purchasing!


❓ Frequently Asked Questions (FAQs)

Why didn't my suppliers import from Picqer Fulfilment?

Unlike standard Picqer accounts, the Picqer Fulfilment integration does not support supplier syncing. You must manually add your suppliers and link them to your products within the Optiply platform.

How do my suppliers get my purchase orders?

Because the fulfilment centre is separate from your purchasing flow, you can configure Optiply to email purchase orders directly to your suppliers. Reach out to our Customer Support team to have this feature enabled.

Where do I get my API key?

Because you are using a fulfilment partner's environment, you cannot generate this yourself. You must formally request the API key and the specific Warehouse ID directly from your 3PL or fulfilment provider.

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