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Status Page

Here you'll find information about our status page.

Carla Domingos avatar
Written by Carla Domingos
Updated over 6 months ago

The Status Page provides real-time updates and historical data on system uptime, ongoing incidents, and scheduled maintenance. Our goal is to ensure you have all the information you need to plan your activities without interruption.

In the short video below you can see an example of when there is an incident reported and also the scheduled updates.

In Optiply the status page is represented by this icon

It will be displayed in a different colour according to the status at the time:

- All systems are working properly

- There is a reported issue or update scheduled

Incidents


Incidents are the cornerstone of any status page, being composed of many incident updates. Each incident usually goes through a progression of statuses listed below, with an impact calculated from a blend of component statuses (or an optional override).


Status:

Investigating

Identified

Monitoring

Resolved

Postmortem


Impact:

None (black)

Minor (yellow)

Major (orange)

Critical (red)

Within the status page, you'll be able to see:

The overview for the last 90 days

The scheduled maintenance

In the form of a listing and by date, you'll be able to see what we have planned for the app in the following days.

System metrics

You can consult this information by day, week or month, by selecting the option on the top right-hand side.

Past incidents

Here you are able to see in the form of listing all the past incidents reported and the status until the resolution.

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