When the integration is not able to sync the relation between the products and the suppliers, you have to connect them yourself in Optiply. Here are the 2 steps to set it up quickly and easily:
Connecting suppliers to products
You can connect the products to the suppliers in the front end or by sending us a .csv file with the products and their relation with the supplier. In this page you can find how to create the file in detail.
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After setting this up, you need to follow the steps on this page: The supplier setup
Make sure your suppliers are created in Optiply before the relation with the products is created.
Make sure to validate if your integration doesn't create suppliers.
