Skip to main content

Ignore

Learn how the 'Ignore' function in Optiply removes products and suppliers from purchasing advice, analysis, and billing, and understand the critical, permanent consequences of using this setting.

Ricardo Guerreiro avatar
Written by Ricardo Guerreiro
Updated this week

In Optiply, products and suppliers can be ignored.

Products

An ignored product will never be recommended for purchasing, will be ignored in analysis or other actions and will not be considered for billing.

Ignored products will not be taken into account in billing. Only ignore products if you never want to purchase the product.

How to Ignore a Product

  1. Go to the 'Products page'

  2. Choose the product you would like to ignore and in product settings, you'll find the button 'Ignore Product'

  3. Click 'Ignore' and then 'Save'

Find a template to ignore in bulk on this page.

Suppliers

Ignored suppliers will never be used for purchasing, regardless of the status / stock of the products attached to it. The ignored suppliers will also be ignored in analysis.

An ignored supplier will not be available for purchasing or analysis, regardless of other settings on the supplier or products. In the case your product only has one supplier then that will cause that product to also be unavailable.

How to Ignore a Supplier

  1. Go to the Suppliers page

  2. Choose the supplier you would like to ignore and in the General Settings you'll find the button 'Ignore'

  3. Click Ignore and then 'Save'

Warning: Only ignore suppliers if you never want to purchase at that supplier. It's similar to a delete.

If you need to ignore suppliers in bulk please check out this page.
We will be happy to assist you.
​
​

🚫 Using the 'Ignore' Function for Products and Suppliers

The Ignore function is a final action in Optiply that completely removes a product or supplier from all active planning processes. This feature should only be used when you are certain you will never purchase from that supplier or re-stock that product again.

Ignoring Products

Ignoring a product stops all inventory analysis, purchasing advice, and billing related to that item.

Consequences of Ignoring a Product

When a product is marked as ignored, it is treated as non-existent for planning purposes:

  • It will never be recommended for purchasing.

  • It is excluded from all inventory analysis and reports.

  • It is not considered for billing by Optiply.

⚠️ Critical Warning: Only ignore products if you never intend to purchase or restock the item. This action is similar to a permanent deletion from Optiply's active consideration.

How to Ignore a Product

  1. Navigate to the Products Page: Go to the Products overview page.

  2. Select the Options and Ignore

  3. OR Select the Product: Click on the product you wish to ignore to open its settings.

  4. Locate the Button: In the product settings (often in the top right or bottom of the page), find the Ignore Product button.

  5. Confirm and Save: Click Ignore and then Save to confirm the change.

To ignore multiple products at once, you can use our bulk template tool. For detailed information, please check this page.

Ignoring Suppliers

Ignoring a supplier immediately removes them as a viable purchasing source, regardless of the stock status of any products they supply.

Consequences of Ignoring a Supplier

Ignoring a supplier has sweeping consequences across your purchasing planning:

  • The supplier will never be used for generating purchase orders.

  • The supplier is excluded from all inventory analysis and supplier reporting.

  • Inventory Impact: If a product is only sourced from the ignored supplier, that product will also become unavailable for purchasing advice.

  • The supplier will not be considered for billing.

⚠️ Critical Warning: Only ignore a supplier if you are certain you will never buy from them again. This is similar to deleting the supplier record from your active purchasing configuration.

How to Ignore a Supplier

  1. Navigate to the Suppliers Page: Go to the Options and Ignore.

  2. Select the Supplier: Click on the supplier you wish to ignore.

  3. Locate the Button: In the General Settings section, find the Ignore button.

  4. Confirm and Save: Click Ignore and then Save to confirm the change.

If you need to ignore multiple suppliers at once, please check out the bulk tool. For more information, check out this page. We are happy to assist you with this bulk operation.

❓ Frequently Asked Questions (FAQs)

What is the main difference between ignoring a product and setting its status to Phased Out?

Phased Out is a status that still keeps the product available for analysis and reports, and Optiply will try to sell down the remaining stock to zero. Ignore removes the product completely from all systems and analysis, including billing.

If I ignore a product, can I undo the action?

Yes, you can usually reverse the action by locating the product and clicking an "Un-ignore" or "Activate" button in its settings. However, it is essential to treat the action as final, as re-integrating the product/supplier may require a full data reprocessing.

If a supplier is ignored, what happens to its products?

Products sourced only from that supplier will effectively be unavailable for purchasing advice, as Optiply has no one left to buy from. Products sourced from other active suppliers remain unaffected.

I want to stop ordering a product temporarily, but not forever. Should I ignore it?

No. For temporary pauses, you should use settings like the Phased Out status or set the product's Service Level to 0%. Only use Ignore for permanent removal.

Did this answer your question?