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Lost sales/ Emergency Orders
Lost sales/ Emergency Orders

With the 'Lost sales' feature, you will receive an extra order if you are about to run out of stock.

Ricardo Guerreiro avatar
Written by Ricardo Guerreiro
Updated over a month ago

In Optiply, you can set whether or not 'Out of Stock' is allowed. You can set this per supplier.

To do this go to the Supplier Page and click the tab Agenda under Emergency Orders you'll see the option for Avoid Lost Sales feature On or Off.

When the option Avoid lost Sales is On, you will see that the system will look at whether there are enough threatening "Lost sales" to intervene in the agenda. Then the system will look at which of the following two options is the most cost-effective :

  • Make an extra order

  • Advance the following order.

Now Optiply weighs the extra stock costs of ordering earlier against the additional fixed order costs. So to make so it chooses to order earlier, you can increase the fixed order costs at suppliers. This can be the reason why it is more cost-effective to order early instead of ordering extra.

It is, therefore, also essential to make optimal use of Optiply by properly recording the fixed order costs per supplier.

Tip: The amount you see with the (extra) No-Sale order represents the margin that will be missed if the order is not placed.

The "Lost sales" rule

1. Do I make more margin on the products that I don't sell than the fixed order costs (1x fixed order costs regardless of the calculation rule)
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2. The order value is greater than the minimum order value + the fixed order costs (with calculation rule)
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