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Troubleshooting - Products Appear Too Often in My Orders

Are specific products showing up in your purchase advice too frequently? Learn how to adjust your buffer stock or manual order periods to solve this issue and streamline your ordering!

Written by Ricardo Guerreiro

πŸ”„ Products Appear Too Often in My Orders

If you notice that certain products are appearing in your purchase orders much more frequently than you would like, it can lead to unnecessary administrative work, higher shipping costs, and a cluttered receiving dock.

By default, Optiply tries to keep your inventory lean to free up your working capital. If a product sells steadily and has a short lead time, the system will order it frequently to avoid holding excess stock. However, if you want to reduce this frequency, there are two simple solutions you can apply.


πŸ›‘ 1. Key Takeaways: How to Reduce Order Frequency

To prevent specific products from appearing on your Purchase Page so often, you can implement one of the following strategies:

Solution 1: Keep More Buffer Stock

If you order larger quantities at one time, you will naturally need to order less often.

  • The Fix: You can increase your desired Service Levels for the category this product is in. By holding a slightly larger safety buffer in your warehouse, the product will survive longer between order cycles before triggering a new purchase advice.

Solution 2: Elevate the 'Manual Order Period'

The order period dictates your purchasing rhythm. If you tell the system you want to order every 3 days, those products will show up constantly!

  • The Fix: Increase the manual order period for the supplier (e.g., change it from 7 days to 21 days). This forces the algorithm to calculate and buy enough stock to last for that entire extended timeframe.

⚠️ Important Note: Before drastically increasing your order period, evaluate whether your 'Backorders' and 'Lost Sales' functions are configured correctly. Ordering less frequently inherently increases the risk of temporary stockouts if demand suddenly spikes between your longer ordering windows.


❓ 2. Frequently Asked Questions (FAQs)

Will increasing the order period affect other products?

Yes. If you change the manual order period at the supplier level, it will affect the purchasing rhythm for all products tied to that specific supplier. Make sure you have the budget and warehouse space to receive larger shipments for their entire catalog!

Why does Optiply order these products so often in the first place?

Optiply is designed to optimize your cash flow. If a supplier can deliver quickly, the most cost-effective strategy is to order exactly what you need, exactly when you need it (Just-In-Time purchasing). The system orders frequently to prevent your money from collecting dust on a warehouse shelf.

Still need help?

If you have adjusted these settings and the products are still appearing too often, or if you have any other questions after consulting this guide, you can always reach out to us! We'll be happy to help at support@optiply.nl or directly via the in-app chat.


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